Privacy policy, Cookie policy, Terms of use
Privacy policy
Last updated: October 2025
Effective for: motus mub sagl — www.motushub.com
1. Introduction
Welcome to Motus Hub Sagl (“Motus Hub,” “we,” “us,” or “our”).
We care deeply about your privacy and transparency in how we handle data. This Privacy Policy explains how we collect, use, and protect personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
We process personal data based on principles of lawfulness, fairness, transparency, and security. Data is collected only to the extent necessary for legitimate business purposes, consistent with our mission to foster a sustainable and responsible digital ecosystem.
2. Data Controller
Motus Hub Sagl
Via Pasquale Lucchini 4
6900 Lugano, Canton Ticino, Switzerland
📧 Email: info@motushub.com
🌐 Website: www.motushub.com
3. Categories of Data Collected
We may collect and process the following categories of data:
Identification Data: name, surname, company, job title
Contact Data: email address, phone number, postal address
Technical Data: IP address, browser type, operating system, device information
Usage Data: pages visited, duration of visit, on-site interactions
Marketing Data: newsletter subscriptions, event participation, communication preferences
Cookies and Similar Technologies: as described in our Cookie Policy
Data is obtained:
Directly from you, through forms, subscriptions, or direct communication;
Automatically, when browsing our site via analytics and log data;
From trusted partners, such as HubSpot and Google, that support our operations.
4. Processing Methods and Security
All personal data is processed using secure IT systems and digital tools with appropriate organizational and technical safeguards to prevent unauthorized access, alteration, disclosure, or loss.
We use SSL/TLS encryption (HTTPS) to protect information transmitted through our website.
All processing activities are limited to the specific purposes outlined below and are carried out by trained, authorized personnel.
5. Purposes and Legal Bases for Processing
a) Information Requests & Pre-Contractual Communication
To respond to your inquiries, provide details about our services, or follow up on contact forms and consultation requests.
Legal basis: Consent of the user.
Retention: Until the request is completed or consent is withdrawn.
b) Legal and Regulatory Compliance
To fulfill legal obligations, including commercial, tax, accounting, and anti-money-laundering requirements.
Legal basis: Compliance with legal obligations.
Retention: 10 years or as otherwise required by law.
c) Direct Marketing & Newsletters
With your consent, we may send newsletters, updates, and communications about Motus Hub initiatives, products, and events.
Legal basis: Explicit consent (Art. 6(1)(a) GDPR / Art. 31 FADP).
Retention: Until consent is withdrawn.
d) Analytics and Statistics
To analyze website traffic, user behavior, and service performance using tools such as Google Analytics and HubSpot. Data is anonymized whenever possible.
Legal basis: Legitimate interest or consent (for non-essential cookies).
Retention: Until consent is withdrawn or data anonymized.
e) Profiling and Personalization
With your prior consent, to analyze preferences and personalize content or communications that reflect your interests.
Legal basis: Consent.
Retention: Until consent is withdrawn.
6. Data Communication and Access
Access to personal data is limited to:
Authorized personnel (administration, marketing, IT, sales) bound by confidentiality;
Third-party service providers (e.g., Infomaniak, HubSpot, Google) acting as Data Processors under Art. 28 GDPR;
Public authorities, where required by law.
An updated list of appointed processors is available upon request at info@motushub.com
7. Data Sharing with Partner Brands
Motus Hub Sagl acts as an official agent and strategic partner for selected brands within the fields of sustainable mobility and innovation.
As part of this role, we may collect and process personal data (such as contact details, professional information, or expressed interests) when you interact with us via our website, events, or communications.
In certain cases—and only when necessary to fulfil your specific request, evaluate business opportunities, or demonstrate our activity as an official agent—your data may be shared with the brand we represent.
This transfer is limited to:
Responding to your inquiry regarding the brand’s products or services;
Coordinating joint communications or events;
Reporting legitimate commercial activities related to our agency mandate.
All data sharing occurs under a formal contractual agreement ensuring compliance with the FADP and, where applicable, the GDPR.
Partner brands are bound by equivalent confidentiality and data protection obligations and may not use your information for independent marketing or profiling without your explicit consent.
If you wish to know whether your data has been shared with one of our partner brands—or to exercise your data rights—please contact: info@motushub.com
8. Data Retention
We retain data only for as long as necessary to achieve the purposes for which it was collected or as required by applicable law.
Once retention periods expire, data is securely deleted or anonymized.
9. Data Transfers Abroad
Data is primarily processed in Switzerland. However, certain third-party providers (e.g., Google, HubSpot) may process data outside Switzerland or the EEA. In such cases, appropriate safeguards—such as Standard Contractual Clauses or adequacy decisions—are implemented to ensure compliance and protect your privacy.
10. Your Data Protection Rights
Under the FADP and GDPR, you have the right to:
Access your personal data and obtain a copy;
Request correction or deletion of inaccurate or outdated data;
Withdraw consent at any time;
Object to processing based on legitimate interests;
Request restriction or portability of your data;
File a complaint with the Federal Data Protection and Information Commissioner (FDPIC) or, where applicable, a relevant EU supervisory authority.
All requests can be sent to: info@motushub.com
11. Tools and Services Used
Contact Forms
Data collected via contact forms (name, email, message content) is used solely to respond to inquiries or requests.
Email Management / Newsletter
We use HubSpot to manage newsletters and communication campaigns. You may unsubscribe at any time using the link provided in each email.
Data collected: name, email
Processor: HubSpot, Inc. (USA) — Privacy Policy
Analytics
We use Google Analytics 4 (with IP anonymization) to monitor website performance and understand user engagement.
Provider: Google Ireland Limited — Privacy Policy
Opt-out: Google Analytics Opt-out Add-on
LinkedIn Insight Tag
The LinkedIn Insight Tag adds a cookie to your browser when visiting our website to:
Measure the effectiveness of LinkedIn ads
Create audiences for marketing campaigns (remarketing/retargeting)
Analyze aggregated user behavior on the website
Data collected: cookies, anonymized usage data
Location of processing: Ireland
Hosting / Technical Logs
Our website is hosted by Infomaniak Network SA, Switzerland. Their servers may log technical data (IP addresses, timestamps, performance metrics) to ensure proper functioning and security.
Data collected: server logs, IP addresses, performance data
Retention: according to Infomaniak internal policy
External Content
Our website may integrate content from third-party platforms, including:
YouTube (video hosting)
Google Maps (location services)
Google Fonts (typography)
All operated by Google Ireland Limited — Privacy Policy
12. Data Security
We apply industry-standard technical and organizational measures to protect your data, including:
SSL/TLS encryption;
Restricted access to authorized personnel;
Regular security audits and system updates;
Secure data storage and backup procedures.
13. Policy Updates
We may update this Privacy Policy periodically to reflect legal, technical, or organizational changes.
Revised versions will be posted here, with the “last updated” date adjusted accordingly.
If you do not agree with the updates, you may stop using our website and request deletion of your data.
Data Controller
Motus Hub Sagl
Via Pasquale Lucchini 4, 6900 Lugano, Switzerland
info@motushub.com
Cookie Policy
Last updated: October 2025
Effective for: Motus Hub Sagl — www.motushub.com
1. Introduction
At Motus Hub, we value transparency and your control over personal data. This Cookie Policy explains how we use cookies and similar technologies on our website, the types of cookies we use, and how you can manage your preferences.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help improve user experience, enable technical functionality, analyze traffic, and personalize content.
Cookies can be:
Essential / Technical: Necessary for website operation (cannot be disabled).
Analytical / Performance: Help us understand website usage (e.g., Google Analytics, HubSpot).
Marketing / Profiling: Used to personalize content, track engagement, or support targeted advertising (e.g., HubSpot, LinkedIn Insight Tag).
3. Cookies We Use
Type Purpose Provider Retention Essential / Technical Enable navigation and basic functions Motus Hub Session Analytics / Performance Track anonymized site usage Google Analytics 4, HubSpot Until anonymized or consent withdrawn Marketing / Profiling Personalize content and communications; create audiences for remarketing/retargeting HubSpot, LinkedIn Insight Tag (LinkedIn Ireland Unlimited Company) Until consent withdrawn Hosting / Technical Logs Server logs, site performance, and security Infomaniak Network SA, Switzerland According to internal policy
Notes:
LinkedIn Insight Tag collects cookies and anonymized usage data; processing occurs in Ireland.
HubSpot marketing tools collect cookies and interaction data; processing may occur in the USA under appropriate safeguards.
4. Managing Your Cookies
You can manage or withdraw consent for non-essential cookies at any time:
Use the cookie banner on the website to accept or reject optional cookies.
Adjust your browser settings to block or delete cookies (note: may affect site functionality).
For Google Analytics, use the Opt-out browser add-on .
5. Changes to the Cookie Policy
We may update this Cookie Policy to reflect changes in technology or legal requirements. Updates are published on this page. Continued use of the website constitutes acceptance of the revised policy.
📧 For questions, contact info@motushub.com
Terms of Use
Last updated: October 2025
Effective for: Motus Hub Sagl — www.motushub.com
1. Introduction
Welcome to Motus Hub Sagl’s website. By using this site, you agree to the following terms and conditions. These Terms of Use are intended to protect your rights as a user while ensuring a responsible, secure, and transparent online experience.
2. Use of Website
Users must comply with all applicable laws.
You may not use the website for unlawful, misleading, or harmful activities.
All content on the website (text, images, logos) is owned by Motus Hub or licensed to it. Reproduction or commercial use without permission is prohibited.
3. Intellectual Property
All trademarks, logos, and proprietary content belong to Motus Hub or its partners.
Users may view and download content for personal, non-commercial purposes only.
Any unauthorized use may result in legal action.
4. External Links
This website may contain links to third-party websites. Motus Hub is not responsible for the content, privacy policies, or practices of third-party websites. Users should review the terms and privacy policies of linked sites independently.
5. Limitation of Liability
Motus Hub strives for accuracy but does not guarantee the completeness or reliability of content.
The website is provided “as is” and “as available.”
Motus Hub is not liable for damages resulting from website use, technical errors, or third-party content.
6. Modifications
Motus Hub may update these Terms of Use at any time. Changes will be posted on this page. Continued use of the website constitutes acceptance of the revised terms.
7. Governing Law
These Terms of Use are governed by Swiss law. Any disputes will fall under the jurisdiction of Swiss courts, primarily in Lugano, Canton Ticino.
📧 Contact: info@motushub.com
Impressum / Legal Notice
Last updated: October 2025
Effective for: Motus Hub Sagl — www.motushub.com
1. Company Information
Motus Hub Sagl
Via Pasquale Lucchini 4, 6900 Lugano, Canton Ticino, Switzerland
📧 Email: info@motushub.com
🌐 Website: www.motushub.com
Hosting: Infomaniak Network SA, Geneva, Switzerland
Commercial Register / UID: CHE-162.386.542
2. Responsible for Content
All website content is the responsibility of Motus Hub Sagl. We ensure accuracy, completeness, and compliance with Swiss law.
For any questions or reports regarding content, please contact: [Fabiana Würgler - CEO ] at info@motushub.com
3. Disclaimer
Motus Hub strives for accuracy but does not guarantee the correctness or completeness of the information provided.
External links are provided for convenience. Motus Hub is not responsible for the content of external websites or their compliance with applicable laws.
4. Copyright
All content on this website—including texts, images, graphics, and logos—is protected by copyright law. Unauthorized copying, distribution, or commercial use is prohibited.
5. Liability for Technical Issues
Motus Hub is not responsible for technical disruptions, data loss, or unauthorized access resulting from the use of this website.
6. Data Protection & Cookies
For information on how we handle personal data and cookies, please refer to our Privacy Policy .
7. Terms of Use
By using this website, you agree to our Terms of Use .
